Auto Body Repair
Your car does much more than get you from point A to point B. Your car has character – it has taken you on adventures both near and far; road trips, first dates, family vacations. Having something happen to your car can be nothing short of an absolute tragedy. We at Mastercraft Auto Service understand what a significant role your vehicle plays in your life and know how inconvenient it can be to be car-less. Rest assured, if you’ve recently been in a collision, our team is determined to restore your car back to its original, showroom condition with the utmost efficiency.
We at Mastercraft Auto Service get asked a lot of questions and we are happy to share our knowledge! Here are some of the most frequently asked questions:
Do all major auto insurers accept your company?
Yes. Mastercraft Auto Service is approved by all major insurance companies. The damage to your vehicle has already given you enough to deal with. We will work directly with your insurer, handling all the paperwork and billing.
My insurance company recommended body shops to use, do I need to bring my car there?
No. Your insurer may have given you a list of auto body repair shops to use, but that does not mean you are limited to those options. It is always your choice to where you bring your car. In many cases your insurance company will “steer” you towards the cheapest price without considering the quality of the work.
The person who hit me does not want to go through insurance, is that ok?
As is common with small accidents, the person responsible for the collision does not want to go through insurance and would rather pay for the damage upfront to keep their premium from going up. This is perfectly fine, but keep in mind, that there will be no guarantee that there will be more money in the future if further repairs are needed as a result of this accident. Your insurance company will stay with you every step of the way to make sure all repairs are done properly and to your satisfaction.
Can you match the paint color?
You bet. In most cases, not even the keenest eye will be able to notice that your car has received a new paint job. Mastercraft Auto Service uses the most advanced form of technology to ensure your new paint matches your old paint.
Do you repair both mechanical and structural damage?
Of course. Our certified mechanics are experienced with all facets of auto repair, from wheel alignments to suspension work, from frame repair to computerized color matching.
Do you offer courtesy cars?
Certainly. We are more than happy to provide you with an alternative mode of transportation while your vehicle is being repaired. Mastercraft Auto Service offers a wide variety of courtesy cars that are sure to meet the needs and suit the tastes of all of our East Boston clients.
Those are the answers to some of the questions we get, if you have more questions don’t hesitate to give us a call or stop by Mastercraft Auto Service today. We are happy to answer any questions you may have. Trust that our years of experience and expansive knowledge of a variety of automobiles will guide you to the right solution.